Domain Rules

The following is the .is top-level domain naming policy. Also, note the following terms which apply.

  1. I. General
  2. II. Definitions
  3. III. Domain Registration
  4. IV. Registrant Transfer
  5. V. Domain Hosting
  6. VI. Payments for Domains
  7. VII. Closure and Deletion of Domains
  8. VIII. Dispute Lock
  9. IX. Board of Appeals
  10. X. ISNIC's Responsibilities

Please note that the Icelandic language version of this policy is
authoritative. In case of discrepancies between the English and Icelandic
text, the Icelandic text takes precedence.

Chapter I - General

Article 1

Internet á Íslandi hf., ISNIC administers the country code top-level domain (ccTLD) .is in accordance with an agreement with IANA. The purpose of these rules (.is naming policy) is to ensure the security of domain delegation, the accuracy of the registration data and that the registration process is as efficient and as transparent as possible.

Article 2

These rules apply to all .is domain registrations with ISNIC and, as appropriate, the management of .is domains with external hosting- and registration companies. In case of discrepancies between these rules and ISNIC general TOC, the .is registration rules take precedence.

Article 3

The registration of a domain gives temporary rights to the use of the domain according to ISNIC's rules at any time but does not confer ownership of the domain.

Chapter II - Definitions

Article 4

1. Domain: Domains are identifiers on the Internet. Only letters of the English alphabet, numerals, hyphens and the letters áéýúíóþæöð may be used in domain names. A domain name shall not begin or end with a hyphen, and shall not contain a hyphen in both third and fourth position. A domain name, including the ending .is, shall not be longer than 66 letters. ACE encoding of a domain name shall not be longer than 59 letters. No distinction is made between upper and lowercase letters in a domain name.

2. Nameserver: Hosts the technical DNS information for a domain. Must be registered with ISNIC by it's operator to host .is domains.

3. Applicant: An applicant is whoever applies for a domain.

4. Registrant: A registrant is the person or legal entity to which the domain is registered.

5. The Administrative Contact: A domain's administrative contact is responsible for the domain on behalf of the registrant. The domain's administrative contact is authorized to change any item concerning the registration of the domain, including changing the hosting of the domain, transfer it to a new registrant and/or it's cancellation.

6. Technical Contact: The technical contact is responsible for ensuring that the .is domain is set up according to ISNIC's technical requrements.

7. Billing Contact: The billing contact receives renewal bills, notices and other billing information regarding the domain.

8. DNS Hosting Provider: The DNS Hosting Provider operates the domain's nameservers.

9. ISNIC Service Provider (DNSP/ISP): A DNS Hosting Provider that offers or intends to offer services to the public regarding the hosting of .is domains and has entered into a special service agreement with ISNIC.

10. Whois Registry: The Whois Registry is a database maintained by ISNIC containing information on the registrants. It's the registrants responsibility to make sure the information registered in the ISNIC Whois Registry is true and correct. ISNIC updates names and addresses of domestic registrants and contacts according the the Icelandic National Registry.

11. Renewal: Renewal means that the registrant renews the rights and obligations of the domain in accordance with ISNIC's rules at the time of renewal.

12. Transfer: Transfer means that the rights and obligations of a domain are transferred to a new registrant.

13. Deletion: To delete a domain means that a domain is removed from the ISNIC Whois registry and the delegation records for the domain are removed from the .is zone. When a domain is deleted the rights to the domain become void and the domain is free for re-registration.

14. Termination: Deletion of a domain requested by the domain's administrative contact.

15. Parking:A domain can be registered and delegated to a special set of nameservers, the parking area, to which the registrant has no access and no services (e-mail or web) can be assigned.

16. Closure: When a domain is closed (put on hold) the delegation records for the domain are removed from the .is zone but the domain remains registered. A domain on hold for 30 days is deleted.

17. Dispute Lock: The registrant of a domain in dispute lock can not be changed.

18. Registration Certificate: The registration certificate contains the domain's registration information from the ISNIC Whois registry.

Chapter III. - Domain Registration

Article 5

The general rule for registrations of domains with ISNIC is "first come, first served". If there are two or more applications for the same domain and all or both applicants meet the conditions established for registration, the first completed registration will be awarded.

Article 6

Registration fee must be paid as part of the registration process. The applicant must be legally qualified to enter into commitments or to commit the legal entity in question in accordance with Icelandic legislation at any time.

Article 7

ISNIC reserves the right to reject applications for domains if the conditions for the domain name are not observed or the name does not comply with the traditions and general rules of the Internet.

Article 8

ISNIC can at any time request documents confirming that the applicant meets the conditions set with regard to the registration of domains.

Article 9

An applicant designates the domain's registrant in the registration process in accordance with ISNIC's rules. The registrant is responsible for ensuring that the use of the domain is within the limits of Icelandic law as current at any time. The registrant is also responsible for the payment of any fees due regarding the registration and renewal of the domain. The registrant is obliged to comply with the decision of a special Board of Appeals for domains cf. Chapter IX of these rules. The registrant is under obligation to compensate ISNIC for any damage that the use of the domain may cause ISNIC.

Article 11

The following domains are reserved for possible future use and will not be registered:,,,,, and

Article 12

ISNIC reserves the right to reject registration for a domain where the information provided about the registrant or the domain's contacts is obviously incorrect or incomplete.

Chapter IV Registrant Transfer

Article 13

Transferring a domain from one registrant to another entails a change of the domain's registrant in the ISNIC registry. The new registrant must fulfill ISNIC's rules as if a new registration were being made. The transfer is executed by the domains' administrative contact and consists of steps, similar to the initial domain registration steps in which the name of the new registrant is entered. This is followed up by a confirmation by the administrative contact before the transfer is completed.

Article 14

As appropriate, the registration rules in Chapter III also apply to registrant transfers.

Chapter V - Domain Hosting

Article 15

A domain must be associated with at least two nameservers on the Internet before or during the domain's registration with ISNIC. The technical setup of a domain shall be according to the rules of delegation of .is domains set by ISNIC at any given time.

Article 16

The nameservers of a domain, usually located with the hosting provider, must be registered with ISNIC before the domain is delegated.

Article 17

Should the registrant of a domain decide to change hosting providers, i.e. change the domain's delegation records, the domain's administrative or technical contact requests such a change via the appropriate ISNIC web form.

Article 18

A registered DNS hosting provider (DNSP/ISP) may change the delegation records of domains delegated to his servers.

Chapter VI - Payments for Domains

Article 19

The domain registration period is one year, paid in advance on or before the domain expiration date each year. All domain registrations shall be accompanied by a payment.

Article 20

The prices for the different services provided by ISNIC are, at any given time, published on the ISNIC web.

Article 21

ISNIC refunds initial registration fee if the initial registration was paid but subsequently denied. No other fees are refunded.

Chapter VII - Closure and Deletion of Domains

Article 22

A domain that is closed (on hold) is unavailable technically, its delegation records are removed from the .is domain and e.g. no web or email services are possible for that domain. ISNIC closes domains in the following cases:

  1. If renewal fees remains unpaid past the domain's expiry date.
  2. If the domain experiences technical problems, i.e. its nameservers are no longer connected, the domain is missing from the defined nameservers, the domain's zone is improperly formatted in the delegated nameservers or otherwise fails to comply with ISNIC's technical requirements, a weekly warning is issued to the administrative contact and the technical contact for the domain. If this warning is not heeded within 60 days the domain is closed (put on hold). If a domain is closed for 30 days or more it is removed from the domain registry; the rights to the domain become void and the domain becomes available for registration again.
  3. If a registered DNS hosting provider (DNSP/ISP) informs ISNIC that a particular domain is no longer being serviced (i.e. the DNSP no longer holds the domain's zone data).
  4. If the information about the domain's registrant or its contacts is found to be faulty or not in accordance with the registration rules, ISNIC reserves the right to suspend the domain. Before suspension ISNIC will contact the registrant in order to allow for any inaccuracies or omissions to be corrected.

Article 23

From the time of closure of a domain, the registrant has 30 days to arrange for the domain to be reactivated. If a domain is closed for 30 days or more it is removed from the domain registry; the rights to the domain become void and the domain becomes available for registration again. The administrative contact for the domain can delete the domain. Subsequent to the deletion the domain is removed from the domain registry. The domain becomes available for registration again.

Article 24

Rights to a domain become void if the Board of Appeals or any court formally qualified to issue legally binding verdict comes to the decision that another party has greater rights to that domain.

Chapter VIII. Dispute Lock

Article 25

Parties to a dispute over a particular .is domain can, under certain circumstances (see article 27), request that ISNIC lock the domain such that the domain's registrant can not be changed. A domain in dispute lock retains all technical function, can be re-delegated and it's contacts can be updated. Only the registrant transfer function is disabled.

Article 26

The lock requester registers the locking request electronically via the ISNIC web and pays a non-refundable locking fee according the the ISNIC tariff. Accompanying the request must be copies of the case documentation as delivered to the appropriate resolution authority (see article 27).

Article 27

ISNIC considers locking requests if accompanied by verification that the case has been brought to resolution by

  1. Icelandic Courts or
  2. The Icelandic Consumer Agency or
  3. The ISNIC Board of Appeals or
  4. any other party, formally qualified to issue a legally binding verdict in the case.

Article 28

The dispute lock on a domain lasts for 6 months. It can be extended another 6 months without a renewed application if a resolution is expected within 6 months and progress is documented on the case. If the case is unresolved after 12 months a new locking application must be made and new documentation submitted indicating that the case is still being processed by the appropriate resolution authority.

Article 29

A domain under dispute lock is transferred to the lock requester if the current registrant deletes the domain. If the current registrant does not comply with the verdict to delete or transfer the domain, ISNIC may implement the transfer. A domain transferred to the lock requester has its new creation date set to the day the dispute resolution is executed by the ISNIC registry system.

Article 30

If a reconciliation is reached during the dispute lock period, the lock requester must register this with ISNIC, closing the case and lifting the registry lock.

Chapter IX - Board of Appeals

Article 31

A Board of Appeals handles disputes regarding the registration of domains. The Board of Appeals is autonomous and independent. ISNIC carries out decisions of the Board within 10 days after they have been passed or on the next business day thereafter, if the current registrant does not accept the verdict. ISNIC will not carry out the Board of Appeal's judgements if legal proceedings have been instigated in respect of the same issue or an injunction been placed on the use of the domain in question before the Board of Appeals has reached a decision. Cases involving the registration of domains or refusal to register domains may be referred to the Board of Appeals.

Article 32

The Chairman of the Board of Appeals is appointed by ISNIC for a period of two years and shall meet the conditions normally required for appointment to an Icelandic district Court. The Chairman normally decides alone in cases, unless he determines that the complexity of a case demands a three members ruling. Then ISNIC shall appoint two extra members were one member shall have the professional knowledge of competition and trademark law and the other shall have knowledge of the Internet and Internet technologies. The Board of Appeals' secretary shall be an employee of ISNIC. The secretary has neither the right to submit motions nor the right to influence the work of the Board of Appeals.

Article 33

The Board of Appeals shall have jurisdiction to pass decisions on domains registered or renewed after these rules are adopted.

Article 34

The Board of Appeals may render decisions on the transfer of domains registered with ISNIC. The Board shall not address cases where legal proceedings have been instigated. The Board may also dismiss cases that do not meet the conditions required for the appeal to be addressed by the Board, or where in the preparation of the case, lack of investigation or obscurity render any decision impossible.

Article 35

An appeals fee shall accompany all appeals placed before the Board. Appeals will not be processed before payment of the appeals fee. The fee is non-refundable.

Article 36

Appeals to the Board shall be in writing and sent by letter or in electronic form to ISNIC marked "Board of Appeals". The appeal shall include the following:

  1. Information on the appellant, name, identification number, address, telephone No. and e-mail address.
  2. Which domain the appeal concerns
  3. Appellants claims.

The appeal shall be accompanied by all necessary data in support of the appellant's case.

Article 37

The Board of Appeals shall inform the other party of the appeal and provide such party with the documents submitted. The opposing party shall then be allowed reasonable time to submit comments to the Board of Appeals. The Board of Appeals is authorized to gather additional data on its own initiative, but shall give the parties the opportunity to submit comments.

Article 38

Proceedings in the settlement of disputes shall be in writing only. The Board of Appeals shall take a position on issues relevant to the form of the case, such as the competence of Board members and motions for dismissal. The Board shall give both parties the opportunity to comment on formalities before it makes a ruling unless such comments are clearly unnecessary.

Article 39

Decisions shall be taken by majority vote. The Board of Appeals, as a rule, shall make its decision known within two weeks of all data being placed before it. Decisions shall be accompanied by a brief reasoning. The Board's decision shall be posted, in full, on the ISNIC web. A written document containing an identical text shall also be preserved. If the Board is unable to reach a unanimous decision, the views of the minority shall be recorded in the final decision. Decisions must be recorded securely in the minutes, which may be kept in electronic form.

Article 40

The Board of Appeals shall make decisions on appeals based on the following substantial rule as well as ISNIC's registration policy. The domain will only be transferred from the current registrant if all of the following conditions are true:

  1. a domain name is the same as a registered trade mark, consisting exclusively of letters or numerals, registered at the Icelandic Intellectual Property Office before the domain was registered
  2. the party who registered the domain does not have any legitimate interest of the use of the domain
  3. the party that registered the domain was not in good faith regarding his right to the domain at the time of registration.
The following, if established, indicates that a domain was not registered in good faith.
  1. a domain was registered with the purpose of selling, leasing or allowing a third party access to the domain for a price that is demonstrably higher than the registration and renewal costs, or
  2. a domain has been registered for the sole purpose of preventing a competitor from registering the same domain.

Chapter X - ISNIC's Responsibilities

Article 41

ISNIC is responsible for delegating and registering domains in accordance with these rules. ISNIC is responsible for implementing changes in conformance with these rules when requested to do so by the domain's registrant, the administrative contact for a domain, the Board of Appeals or any other party, formally qualified to issue a verdict that is legally binding to ISNIC.

Article 42

ISNIC is not liable for any damage suffered by the applicant as a result of any delay in processing a registration of a particular domain or the refusal to register a specific domain. ISNIC is not liable in any way for any damage resulting from any decision of the Board of Appeals or other party qualified to issue a verdict that is legally binding to ISNIC. Furthermore, ISNIC is not liable for any damages that can be traced to the suspension of a domain or its cancellation from the registry as a result of legal proceedings or an injunction. ISNIC is not liable in any way for any damage resulting from a domain being put into dispute lock.

Article 43

ISNIC's liablity is goverend by general law and ISNIC's Terms And Conditions.

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